Privacy Policy for Skipnapo

Effective Date: November 28, 2024

At Skipnapo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://skipnapo.com) or make a purchase from us. By accessing our website or purchasing from Skipnapo, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information from visitors to our website:

  • Personal Information: This includes information you provide to us directly when you create an account, make a purchase, or contact customer service. The personal information we collect may include:

    • Name
    • Email address
    • Phone number
    • Shipping address
    • Billing address
    • Payment information (e.g., credit/debit card details)

  • Non-Personal Information: This includes data collected automatically when you visit our website, such as:

    • IP address
    • Browser type and version
    • Device type
    • Pages visited on the website
    • Time and date of visits
    • Referring URLs
    • Cookies and usage data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process and Fulfill Orders: We use your personal information to process your orders, handle payments, and deliver products to the shipping address you provide.

  • To Communicate with You: We may use your email address to send order confirmations, shipping notifications, and customer service communications. We may also send marketing emails with updates, promotions, and special offers, but you can opt out of these communications at any time.

  • To Improve Our Website and Services: We analyze non-personal information to enhance the functionality, user experience, and performance of our website.

  • For Legal and Compliance Purposes: We may use and disclose your information as necessary to comply with legal obligations, resolve disputes, or enforce our terms and conditions.

3. Cookies and Tracking Technologies

Skipnapo uses cookies and similar tracking technologies to enhance your experience while using our website. Cookies are small files placed on your device to help us remember your preferences, improve site performance, and analyze how visitors use our website. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the website.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers who assist us with order fulfillment, payment processing, shipping, and email marketing. These providers are obligated to use your information only for the purposes for which it was shared and to protect it.

  • With Legal Authorities: We may disclose your information if required to do so by law or in response to a subpoena, court order, or other legal process.

  • Business Transfers: In the event that Skipnapo is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before your information is transferred to a different privacy policy.

5. Data Security

We take reasonable precautions to protect the security of your personal information. We use encryption, secure servers, and other measures to safeguard the data we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

As a user of our website, you have the following rights regarding your personal information:

  • Access and Update Your Information: You can update or correct your personal information by logging into your account or contacting our customer service team at [email protected].

  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the “unsubscribe” link in our emails or by contacting us directly.

  • Data Deletion: You can request that we delete your personal information from our records by contacting us at [email protected]. We will delete your information unless we are required by law to retain it.

7. Third-Party Websites

Our website may contain links to third-party websites. These websites have their own privacy policies, which we recommend you review. We are not responsible for the content or practices of third-party websites.

8. Children’s Privacy

Skipnapo does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Thank you for trusting Skipnapo with your personal information. We are dedicated to providing you with a secure and enjoyable shopping experience.